Shipping Policy
At Nora Glam Chic, we strive to provide a seamless and enjoyable shopping experience for our customers. We understand that receiving your order in a timely and secure manner is essential. Therefore, we have implemented a comprehensive shipping policy to ensure your satisfaction.
1. Shipping Methods:
We offer reliable shipping methods to cater to your needs. Our shipping partners include reputable carriers such as FedEx, UPS, and DHL. The specific shipping options available to you will be displayed during the checkout process. You can choose the option that best suits your requirements.
2. Processing Time:
Once you have successfully placed an order, our dedicated team will work diligently to process and ship your items. Please allow 1-4 business days for order processing. During peak seasons or promotional periods, processing time may be slightly longer. Rest assured; we will make every effort to ship your order as quickly as possible.
3. Shipping Time:
Shipping time refers to the time it takes for your order to reach its destination after it has been shipped. The shipping time may vary depending on your location and the shipping method chosen. Estimated shipping times will be provided at the time of checkout. Please note that these are estimates and actual delivery times may differ.
– Domestic Shipping: For orders within the country, shipping typically takes 3-10 business days.
– International Shipping: For international orders, shipping times may range from 7-21 business days, depending on the destination.
4. Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your purchase. We may also offer free shipping promotions for qualifying orders.
5. Tracking and Notifications:
Once your order has been shipped, you will receive a confirmation email containing your tracking number. This tracking number will allow you to monitor the progress of your package. Additionally, we will provide periodic updates regarding the status of your shipment. Please ensure that the email address provided during checkout is accurate to receive these notifications.
6. Customs and Duties:
For international orders, please be aware that customs duties, taxes, and fees may be levied by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information on potential charges.
7. Lost or Damaged Packages:
While we take every precaution to ensure the safe delivery of your order, unforeseen circumstances may occasionally arise. In the event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.
8. Returns and Exchanges:
For information regarding our return and exchange policy, please refer to our dedicated Return Policy page on our website.
At Nora Glam Chic, we are committed to providing outstanding customer service, and our shipping policy is designed to reflect that commitment. Should you have any further questions or concerns regarding our shipping process, please do not hesitate to reach out to our customer support team. We are here to assist you every step of the way.
Thank you for choosing Nora Glam Chic. We look forward to serving you.